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Privacy Policy

Effective as of: 05/30/2023

At CrossCover (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website crosscover.com (the “Site”). Please read this Privacy Policy carefully to understand our practices regarding your information and how we will treat it.

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this Privacy Policy, please do not use the Site.

1. Information We Collect

1.1 Personal Information:

We may collect personal information from you when you voluntarily provide it to us. This may include your name, email address, phone number, and any other information you provide when you fill out forms on the Site, subscribe to our newsletter, or communicate with us.

1.2 Non-Personal Information:

We may automatically collect certain non-personal information when you visit the Site. This information may include your IP address, browser type, operating system, referring URLs, and other technical information.

2. How We Use Your Information

2.1 Personal Information:

We may use the personal information you provide to us for the following purposes:

  • To respond to your inquiries, provide customer support, and communicate with you about our products and services.
  • To send you promotional and marketing communications if you have opted in to receive them.
  • To improve our products and services and enhance the user experience on our Site.
  • To enforce our terms and conditions and protect our rights and the rights of others.

2.2 Non-Personal Information:

We may use non-personal information collected from you for statistical analysis, to monitor and analyze usage and trends, to improve the Site’s functionality and performance, and for other legitimate business purposes.

3. How We Disclose Your Information

3.1 Personal Information:

We may disclose your personal information to the following categories of third parties:

  • Service providers who assist us in operating the Site and providing our products and services.
  • Business partners and affiliates who provide related services or products.
  • Law enforcement agencies, government officials, or other third parties if we are required to do so by law or in response to a valid legal request.

3.2 Non-Personal Information:

We may disclose non-personal information in an aggregated or anonymized form to third parties for various purposes, including analytics, research, and marketing.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your activities on the Site. These technologies help us understand how you use the Site, personalize your experience, and improve our services. Cookies are small text files that are stored on your device by your web browser. They may store information such as your preferences or login credentials.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies or to alert you when cookies are being sent. However, please note that blocking or deleting cookies may impact your experience on the Site and limit certain features and functionalities.

5. Data Security

We take appropriate measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.

6. Links to Third-Party Websites

The Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or the content of such websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.

7. Children’s Privacy

The Site is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, and any changes will be effective when we post the revised version on the Site. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of the Site after the posting of any changes will signify your acceptance of those changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at whickman@crosscover.com.